Brechin and Laurencekirk based contact centre operator, Journeycall, is recruiting up to 50 new staff to handle an expected leap in Olympics related customer calls.
Journeycall MD, Trisha Pirie, said: “We’re gearing up for an exceptionally busy few months when many of our rail and bus clients may experience unprecedented demand both before, during and after the Olympics and Paralympics events.”The lion’s share of our clients are in the UK public transport sector, and they are gearing up for a phenomenally busy summer, with a potentially huge increase in passenger numbers for 2012 Games related activity. We’ll be recruiting a wide range of new staff, including full-time, part-time, night shift, temporary and permanent advisors.
“Journeycall will play its part in ensuring the once-in-a-lifetime London Games is a successful showcase for Britain’s sporting and business expertise.”
Journeycall is a customer support, telesales and fulfillment specialist, with expertise in the transport and smartcard fields. Its other clients include London Councils, Stagecoach, Go-Ahead, Transport for London and the Association of Train Operating Companies.
Along with parent company, ESP Systex, Journeycall is a leading UK provider of expertise in development, delivery and support of ticketing and smartcard services for transport, leisure, education and security companies.