Scottish Water urging customers to keep the water cycle running

Scottish Water is reminding customers to keep the water cycle running, a year and half on from the launch of it’s national campaign to reduce the number of blockages.

Approximately 37,000 blockages in Scotland’s drains and sewer network last year were attended by Scottish Water and around 80 per cent of these are caused by people putting the wrong things down their sinks and toilets.

Bathroom waste items such as personal cleansing and baby wipes, cotton buds and nappies being flushed down toilets, coupled with cooking fat, oils and grease poured down the kitchen sink, can collect and create a blockage of material and solidified fat. This can’t break down easily like toilet paper and collects in large clumps beneath Scotland’s streets leading to the misery of flooding of properties across the country, leaving householders and communities with the hassle and expense of repairing damaged property and sometimes resulting in pollution to local rivers and burns.

While things may have improved, Scottish Water are looking to keep the message out there and encourage people to change their habits by disposing of kitchen and bathroom waste responsibly and by saving water.

Chris Wallace, Director of Communications at Scottish Water, said: “We are committed to reducing the impact of sewer blockages which can cause misery and flooding for our customers across Scotland.

“Our motivation for this campaign comes from the fact that such a large percentage of sewer chokes are entirely avoidable as they are caused by items such as wipes, nappies and sanitary items as well as fats, oils and grease being put down toilets and sinks.”

“We hope to help inform and educate our customers and to make this information as accessible as possible. This will be achieved not only via our TV, radio and social media presence but on a real community level through local staff delivering the message to schools and our partnerships with, amongst others, local authorities and the NHS.”

Customers can learn more about what they can do to keep the cycle running at