As the clocks go back on Sunday (October 27) Scottish Water are calling on Brechiners to stop conmen by using their card, check and call advice.
Card, check and call - the three C’s - is a series of stops that can help to beat bogus callers, who prey on the vulnerable and elderly in our community.
The three C’s are:-
Card - You can ask callers to pass their ID card or letter through the letter box in order to verify their identity.
Check - Check the identity card carefully. If you are not confident that they are a genuine caller, then send them away!
Call - If you are in any doubt about the caller’s identity please call Scottish Water’s customer helpline on 0845 601 8855, or the utility company’s helpline using a phone number found in the telephone directory or internet.
If you are still suspicious contact a neighbour or call the police.
Scottish Water’s chief operating officer, Peter Farrer, said: “All our employees carry identity cards, which they are more than happy to show when requested to do so.
“Householders shouldn’t let anyone into their home until they are sure of their identity.
“Check through the peep hole on your door; ask them to pass their ID card through the letter box.
“Our employees will be more than happy to wait while you check their identity.
“The advice is easy to remember - just three C’s - card, check and call.”
When householders receive a cold call from anyone claiming to be from Scottish Water they should not under any circumstances open the door without first checking the callers ID card or letter.
In a bid to help protect customers against Bogus Callers, Scottish Water is again offering an ‘Anti Bogus Caller Pack’ which contains a personal electronic alarm, window sensor, door viewer, UV Marker Pen and guard bar to the first 100 customers contacting Scottish Water by emailing firstname.lastname@example.org or writing to Bogus Caller Pack, Customer Marketing, PO Box 8855 Edinburgh EH10 6YQ.