The company behind Brechin’s South Port facility has spoken out about the need to manage financial pressures whilst maintaining high standards.
Bield, who are based in Edinburgh, provide housing, care and support services for older people across the country, including services in Arbroath, Kirriemuir, Monifieth and Montrose.
Speaking at the company’s annual general meeting chief executive, Brian Logan, said: “My priority and that of the senior management team and board collectively over the coming months will be to ensure we have a sustainable financial plan which allows us to do all the good things we want to do but keep us viable in the long-term.”
Mr Logan also discussed plans to consult with customers, staff and partners to draw up a five-year plan.
He added: “I have lots of ideas about what should be in our next modernisation programme. But central to all of that will be understanding what our tenants and service users want. That means engaging more with them - delivering the services and standards that they want and expect.”
The meeting also heard of a number of measures being planned that will create positive, exciting changes for people who use Bield services.
These include developing a handyperson service, providing repairs by appointment, building more new homes, upgrading existing stock, ensuring customer service scores consistently high, expanding the Bield at Home homecare service, further developing into the telecare market and providing the innovative services for people with dementia.
He said: “We’re facing budget pressures like never before. Our income is being squeezed and our costs continue to rise. And through all of that, our values of caring for each other remains at the forefront of our everyday actions.
“That means acting with dignity, inclusion, honesty, advancing equality, celebrating diversity, being ambitious for our people and sticking to our ethos of ‘free to be’.
These values will act as our anchor in what will undoubtedly be choppy waters ahead.”