A PROJECT to develop the skills of non-clinical support staff across all areas of support services within NHS Tayside including portering, domestic services and catering was launched on Thursday, May 2.
Non-clinical support services staff provide a range of vital services required to support the delivery of high quality patient care.
In order to ensure a more structured approach to learning and development planning, a Career Pathways for support services staff project was initiated with the aim of implementing a skills map and supporting the development of a career pathway for staff working within the catering, domestic and portering services.
The skills map provides a tool to help identify, discuss and develop skills for support services roles. A group of 19 NHS Tayside employees working within support services have signed up to be involved in the project.
NHS Tayside’s Centre for Organisational Effectiveness (TCOE) has recently been awarded funding from NHS Education for Scotland (NES) to support the project.
NES carried out a scoping study into the learning and development needs of support services staff and the findings identified a number of challenges for the NHS.
These included the limited availability of accredited learning programmes, a perception that the support services workforce is not necessarily interested in career progression and limited analysis of and planning for support services in future workforce plans.
NHS Tayside Chairman Sandy Watson said, “I am delighted that this skills exercise is taking place, because patient care is about the commitment from staff right across the health service, from clinicians and non-clinicians alike.”