World renowned visit to NHS centre

The Tayside Centre for Organisational Effectiveness (TCOE), based within NHS Tayside, welcomed Maureen Bisognano, President and CEO of the Institute for Healthcare Improvement (IHI) to look at the ground breaking work being carried out around the improvement and redesign of services in Tayside.

NHS Tayside Chief Executive Gerry Marr discussed with Maureen, a prominent authority on improving health care systems, the Tayside approach to the IHI Triple Aim Initiative, which looks to provide high quality care and a good experience, improve the health of the population and use public resources to achieve the best possible value.