‘One to Watch’ status for local company

Contact centre operator, Journeycall, has received a recognition trophy for achieving ‘One to Watch’ status in the annual Best Companies awards.

The customer contact services supplier achieved this prestigious accreditation standard for successful staff engagement, on only the second occasion that it entered the awards.

Receiving the recognition plaque, Journeycall managing director, Trisha Pirie, said: “This is a great achievement and reflects how much our high calibre intelligent staff are proud to be part of the successful Journeycall team.

“It also reflects our business success despite the recession: both Transport for London Oyster Card and several train operators have recently extended contact centre support and sales contracts with us.

“The Best Companies results are a strong indication that the effort we’re putting in to make Journeycall an attractive employment option is really paying off.

“This is especially true as the Best Companies survey goes out to every one of a company’s employees, covering all departments and all grades of staff.”

Journeycall, based in Laurencekirk and Brechin are a telesales and fulfillment specialist, with expertise in the transport and smartcard fields. Other clients include London Councils, Stagecoach, Go-Ahead, ATOC, the Irish Health Service Executive and the Football League.