Police advice on cold callers

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Tayside Police is reminding householders to be on their guard as reports of people receiving cold calls designed to dupe them into handing over their banking details persist.

Police regularly receive complaints and reports in relation to people – some times elderly and vulnerable residents – being called by those claiming to be from banks, financial institutions, government bodies and even lottery operators with promises of ready cash and sometimes offering loans, rebates or rewards.

Others have requested their victims to send cash in advance, whether by voucher, cheque or cash transfer in exchange for greater riches. Do not fall for their false promises.

People should always be extremely cautious about providing personal and financial details over the phone, particularly in instances where they have been cold-called. Details that have been requested can include the cardholder’s name, card numbers, passwords and card expiry dates. Personal information that should not be shared includes simple information such as when you may or may not be at home.

Cold callers may be very convincing, but householders must keep in mind the fact that the person at the other end of the line has put time and effort into rehearsing their lines with the hope of catching them out.

While it is common practice by some institutions to carry out transactions over the phone, people are advised not to share any financial information with someone who phones unexpectedly.

Above all else if you have concerns or suspicions hang up the phone and contact the police on 0300 111 2222.

Action Fraud provides a great deal of advice in relation to all types of fraud and advice about how to avoid becoming a victim of the fraudster. For further information see – www.actionfraud.org.uk