Police issue warning over bank scam

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Police Scotland is warning residents to be alert to fraudulent phone calls, after reports of Tayside residents receiving unsolicited calls in relation to their bank accounts.

The warning comes after a resident in Perth and another in Broughty Ferry were victims of an attempted fraud after they were contacted by telephone and asked to transfer funds to another bank account by people either pretending to be from their bank or pretending to be police investigating a financial crime.

Both were unsolicited telephone calls claiming that there was a problem with either their account or credit card. In both cases, methods were used in which the fraudsters informed the person to call their bank. However, when making the call, the victims were instead unknowingly connected straight back to the fraudster. This deception allowed the criminal to instruct the victim further allowing them to obtain sensitive personal and financial details, in which they were ultimately asked to transfer funds to another account.

Police Scotland advise that personal information, credit card or bank details should not be provided to strangers on the telephone. Be suspicious of unsolicited calls that you receive in relation to your financial accounts. In addition, never tell somebody your bank PIN number, even if they claim to be the bank or police. If the caller is genuine they will never ask for this information.

It is important to remember that if you are instructed by someone who has called you unexpectedly to phone your bank, use another telephone line. Do not call from the same telephone number. Alternatively visit your bank and speak to them in person.

For information on fraudulent schemes visit Police Scotland’s website at www.scotland.police.uk/keep-safe/safety-security-advice/personal-safety/identity-theft-fraud-and-scams