Keep your cool at Christmas message

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Respect for Shopworkers week took place last week when Angus North and Mearns MSP Nigel Don joined members of the shopworkers union in Holyrood to show their support for the job retail staff do and to give their backing the union’s Freedom from Fear campaign.

During Respect for Shopworkers week Usdaw activists reminded reminding customers to ‘keep your cool at Christmas’, a time when incidents of violence and abuse against shopworkers tends to increase.

Nigel Don MSP said: “Usdaw’s Freedom from Fear campaign is helping to raise awareness of an all too common problem.

“I was shocked to hear that every minute of every day another shopworker is assaulted, threatened or abused.

“That’s why I was pleased to be able to support this important campaign and will be doing all I can to raise awareness of the problem throughout the Angus North and Mearns constituency.”

Usdaw’s Freedom from Fear campaign has been running for more than 10 years and working in partnership with employers, Government, police and other agencies has made a real difference in helping combat incidents against retail staff.

The Retail Trust charity has published research which shows that 60 per cent of those working in retail had reported being treated aggressively, and of those affected, 56 per cent had been the target of aggressive behaviour on more than three occasions in one year.

Usdaw General Secretary John Hannett said, “Respect for Shopworkers Week is a great opportunity for retail staff to highlight to both colleagues and customers that abuse, threats and violence against people trying to do their job is totally unacceptable and should never be tolerated.

“We are delighted to have the helps and support of Nigel Don MSP.”

Usdaw is one of Britain’s largest Trade Unions with over 423,000 members nationwide.

Usdaw members work in a variety of occupations and industries including: shopworkers, factory and warehouse workers, drivers, call centres, clerical workers, insurance agents and milk round and dairy process.