A campaign to secure consumer choice and protection for the people of the UK has received support from Angus MP Mike Weir.
Mr Weir signed an Early Day Motion in support of the ‘Keep Me Posted’ campaign
The Keep Me Posted campaign is a partnership of leading charities, consumer organisations, trades unions and businesses, fighting to ensure that service providers offer consumers the choice of how they receive bills and statements. It was founded due to concerns that businesses are increasingly restricting access to paper and encouraging customers to manage their accounts via digital means.
The EDM (Number 286) states: “This House welcomes the work of the Keep Me Posted campaign which believes that all consumers should have the right to choose how they receive bills and statements, whether on paper or online, from service providers including utility companies and banks without financial penalty; notes that approximately 18 million consumers who do not have access to the internet or have basic digital skills are unfairly disadvantaged by service providers that do not offer them this choice; welcomes the support of 78 charities, consumers groups, trades unions and businesses championing the campaign’s aims; welcomes to date the four service providers, Yorkshire Water, Wessex Water, Welsh Water and Principality Building Society who have pledged to protect 10 million consumers’ right to choose without penalty how they receive bills and statements; and calls on other service providers to also offer consumers the choice of how they receive their bills and statements.”
Mike Weir, MP for Angus, said: “There are currently 25,000 people living in Angus and Dundee City who still do not have access to the internet and as a result they run the risk of being increasingly disenfranchised and deprived. The UK’s consumers should have the right to choose how they are communicated with by businesses and I fully support the Keep Me Posted campaign in its fight to secure this.”
Judith Donovan CBE, Chair of the Keep Me Posted campaign, added: “We thank Mike for his support in bringing our campaign to the political forefront on behalf of Angus, and urge other politicians to look at how consumers are communicated with as a matter of priority.”