Recognising excellence at dealership

Stuart McInnes (left) aftersales area manager presents Kevin Mackie with the Renault UK Driver Power aftersales award on Friday morning at Mackie Motors in Brechin.

Stuart McInnes (left) aftersales area manager presents Kevin Mackie with the Renault UK Driver Power aftersales award on Friday morning at Mackie Motors in Brechin.

0
Have your say

A Brechin Renault retailer has been named as a ‘Driver Power – Dealer of Excellence’ by Groupe Renault UK – the UK operation of the French carmaker that encompasses the Renault and Dacia brands.

Mackie Motors, of 46-48 Clerk Street, is one of 16 nationwide dealerships to be awarded the prized accolade in the ‘Driver Power – Dealer of Excellence’ programme that is hosted by Groupe Renault UK and the UK’s biggest-selling motoring magazine, Auto Express.

The dealership was nominated for the award in February after it performed strongly in Groupe Renault UK’s in-house Customer Satisfaction measures and was then subject to an in-depth independent customer care evaluation by Driver Power.

Kevin Mackie, Mackie Motors managing director, said: “We are delighted to receive this award and it recognises how we strive to provide our customers with a first-class experience every time they have contact with our dealership. To just be nominated for the award is a fantastic achievement and it’s reassuring to know that our team has been voted amongst the best of the best by such a respected organisation as Driver Power and has been judged to exceed their exacting standards.

‘‘We certainly won’t be resting on our laurels, though, and with the launch of the All-New Megane only weeks away, we are looking forward to providing our customers with an even better experience.”