Service has a “good standard”

Bearehill Care Home, Brechin.

Bearehill Care Home, Brechin.

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Bearehill Care Home in Brechin recently underwent an unannounced two day inspection from the Care Inspectorate.

The inspection was carried out by one inspector with the first day taking place on August 10 and the second on September 23. The inspection report was published earlier this month.

The service, which is operated by Tamaris (RAM) Limited, a member of the Four Seasons Health Care Group, received grades for four different areas. They were:

Quality of care and support, grade three (adequate); quality of environment, grade four (good); quality of staffing, grade four; quality of management and leadership, grade four.

The report had only one recommendation for the service, outlining that “the provider and staff should take action when room temperatures are above the recommended heat for safe storage of medication”. This follows the discovery that one of the rooms where medicines were stored was too hot for the safe storage of medicines, and for a working environment for staff.

In areas the service does well, the report stated: “Residents and families continued to be happy with the quality of the care provided.”

Residents spoke with the inspector about the service, with one commenting: “It’s really lovely here, really nice, caring staff. Very comfortable and the staff would do anything possible they could, they’re very polite and caring.”

Since their last inspection, it was noted that more new staff had been employed and that teamworking was improving.

The report continued: “New personal plans were being introduced to make sure people got the individual care they needed and wanted. A new quality monitoring iPad had been introduced to the home.”

Under the quality of staffing section of the report, it was noted that there was evidence to demonstrate that the service continued to perform to a good standard to have a professional, trained and motivated workforce which operates to National Care Standards (NCS), legislation and best practice.

The report concluded: “Recruitment and staff training was ongoing at the time of the inspection to provide more staff within the home.

“The management team had a good understanding of the areas that needed to improve and the actions the whole team needed to take to make the improvements to the care individuals and the group of residents required.”